Free delivery for orders of $60 and above, within Singapore.

For orders less than $60, a delivery fee of $8 applies.

Please ensure that access to your unit is available.

We are unable to deliver to restricted postal codes. 

We currently deliver within Singapore only but are working hard to offer international shipping!

For customers who have opted for Local Pick Up, pick up times are 9am- 12noon on Mondays to Fridays, excluding Public Holidays.  Pick up address is at 107 Eunos Avenue 3, Storefriendly Paya Lebar, Unit B6066 (Level 6), Singapore 409837.

We will be dropping you a message on Whatsapp once your order is ready for collection! 

Orders are packed and handed over to our fulfillment partners within 1-3 business days. Business days at Elf & Shelf are Mondays- Fridays.

You may sign up for a user account using the “Register” button. This is the best way to get updates and promotion news from our website.

Alternatively, you can check out using a Guest account.  

All account information is used strictly for shipping and Elf & Shelf marketing purposes only.

You may cancel the order up to the point in time that Elf & Shelf commences processing the order.

If you would like to vary an order, please check with us at +65 82288801.

Please note that we are unable to make changes to an existing order once it has been processed.

We accept all major credit cards, Shopee pay and Paynow (within Singapore).

Elf & Shelf takes all reasonable care to ensure that products are accurately picked and shipped in proper packaging.

Should there be any issues, please contact us either via Whatsapp at +65 82288801 or by e-mail at

Refunds are arranged only for the following conditions and will be made via store credits within 7 working days:

  • A wrong product has been delivered, or a product is missing from the delivery
  • Product has been delivered in a damaged condition
  • Product is expired

All Clearance items are not returnable/ exchangeable/ refundable.

Elf & Shelf strives to ensure that the descriptions and details of products appearing on the website are correct at the time of publishing.

However, we will not be held responsible for the suitability of manufacturers’ ingredients,  nutritional information or production processes, nor accept liability for any adverse reactions caused by the products.

If you discover a discrepancy or would like to feedback on a product, please contact us either via Whatsapp (+65 82288801) or by e-mail at